St. Johns Virtual School K-5
Help Desk
Frequently Asked Questions
Q: What if I know we will not be completing lessons over a few days due to a sickness or vacation.
A: Simply email/text your teacher to make them aware that you won't be completing lessons.
Q: My child is struggling with a lesson or skill. What can do for extra help?
A: Call, text or email your teacher to let them know and they will set up a time to meet one-on-one in their Zoom classroom for extra practice or provide extra resources for you.
Q: My child is not able to make it the live class connect session. What should I do?
A: All class connects are recorded and the links will be organized in a document that you can access on your course home page in FLVS.
Q: How do I know if my child is on track?
A: Your gradebook in FLVS will show your % of completed progress and grade for each course. The general rule is to complete 6% of each course per week to stay on track. You should also be following your course pace charts to see where you should be every week.
Q: Is my child allowed to work ahead?
A: Yes, you can work ahead as much as you want. Please just make sure that you are completing your lessons in order and are not skipping required DBAs or module exams.
Q: Where can I find help to navigate the FLVS program?
A: Refer to the "Orientation Video" on the home page of this website. That will include everything you need about getting started and navigating the platform.
